Call us today on 03 5489 6400
to discuss your certification needs or
Happy New Year! Are you ready for 2025?
We hope you had a wonderful end to 2024 and are feeling recharged and ready for what 2025 has in store! This year brings some significant changes in the ISO standards landscape, and we are fully committed to ensuring that our clients are well informed and prepared.
One of the biggest changes is the upcoming updates to ISO 9001 and ISO 14001, which are expected to roll out in September 2026. These changes will bring enhancements that will impact your systems and processes, and we will be working closely with you to ensure a smooth transition from 2025. Read more here.
The ISO 9001 and 14001 changes will reflect modern business practices, emerging technologies, and evolving customer expectations. Here are the key updates we anticipate based on industry feedback and the latest discussions:
Integration of Emerging Technologies: With the rapid rise of digitisation and artificial intelligence (AI), the revised standards will incorporate guidelines for AI-driven automated decision-making and other digital tools.
Focus on Ethics and Integrity: There will be an emphasis on aligning company decisions and actions with ethical standards, fostering transparency and accountability in interactions with stakeholders.
Expansion of Customer Satisfaction: The concept of customer satisfaction will evolve to encompass the entire customer experience, acknowledging the broader context in which businesses engage with their clients.
Renewed Focus on Quality Assurance: We expect a stronger emphasis on quality assurance processes, potentially increasing the demand for ISO 9001 certification as a way to demonstrate commitment to quality.
Clarifications for Service Providers: The revised standards will provide further clarity on the specific requirements for service-based businesses, with some even suggesting the development of a separate standard for services.
Stronger Integration of QMS into Business Processes: The updated standards will reinforce the idea that a Quality Management System (QMS) is a core element of business processes, rather than an isolated function.
Service Requirements and QMS Clarity: There will be more specific guidance for service providers, strengthening the integration of quality management into service-related processes.
News from around the industry
JASANZ new marketing logo
The Joint Accreditation System of Australia and New Zealand (JASANZ) has introduced a refreshed brand. They are now distinguishing their marketing logo from their compliance symbol, which will be released soon. This update aims to uphold the integrity of their accreditations, so you may notice a new logo appearing on your ISO certificate in the near future. Read more>>
IBAC investigated corruption risks associated with major infrastructure projects in Victoria, focusing on procurement and construction activities. Their report offers a variety of strategies to detect and prevent corruption effectively. Read more>>
The EPA has charged reservoir businesses for obstructing an officer during a routine fire management inspection. Authorised EPA officers have the legal right to enter premises as part of their enforcement duties. Obstructing these duties can result in fines of up to $55,000.
WorkCover has proposed mental health reforms that may exclude bullying and harassment claims, restricting psychological claims to post-traumatic stress disorders (PTSD) only. Mental health claims are increasing, often being more costly and lasting longer than physical injury claims. However, health experts and worker groups strongly oppose this proposal.
Proposed Psychological Health Regulations for Victorian employers.
With growing public interest in workplace psychological safety and WorkSafe's increasing focus in this area, these proposed Occupational Health and Safety Amendment (Psychological Health) Regulations are highly anticipated.
Staying up to date
Opportunities
Victorian Business Growth Fund
The $250 million Victorian Business Growth Fund (VBGF) is now open to support long‑term growth opportunities for businesses and boost employment and economic development across the State.
To Express your interest, get in contact with Roc Partners through Roc Partners’ website.
For more Victorian Government enquiries please contact vbgf@dtf.vic.gov.au.
For enquiries to Roc Partners please use the contact form on their website.
For more information about Roc Partners, please go to the Roc Partners website.
Consultations
Engage Victoria operate consultations with WorkSafe on legislative and guidance projects.
To find out more about Engage Victoria consultations, click here >>
Comments